Introduction
P3 LogiQ values your trust and is committed to safeguarding your personal data. This Privacy Policy outlines the information we collect, how we use it, the measures we take to protect it, and your rights. By accessing our website (https://p3logiq.com/) or using our services, you agree to this Privacy Policy.
1. Information We Collect
- We collect various types of information to provide and improve our services. This information may include:
- a. Personal Information
When you interact with us, you may voluntarily provide personal details that identify you as an individual. This information includes, but is not limited to:
- Name: To personalize communications and ensure the accuracy of your account
- Email Address: Used for notifications, updates, and correspondence.
- Phone Number: For direct support or urgent service-related communications.
- Company Name and Job Title: To tailor our services to your business requirements.
- Billing Information: Includes credit card details or bank information, used to process transactions securely.
- b. Technical Information
Automatically collected data helps us monitor and enhance our platform’s performance. This includes:
- IP Address: Helps us identify your general geographic location and manage security risks.
- Device Information: Details about your hardware and software to ensure compatibility and a smooth user experience.
- Cookies and Usage Data: Small files stored on your device that track preferences and website activity, helping us offer a customized browsing experience.
- c. Compliance Data
For businesses using our ISO and R2 compliance tools, additional data is collected, such as:
- Compliance documentation like audit reports and certification-related files.
- Employee training logs to ensure your workforce meets regulatory requirements.
2. How We Use Your Information
- Your data is used to deliver an efficient, tailored experience. Specific uses include:
- a. Service Delivery
Your personal and compliance-related information is critical for us to deliver the core functionality of our platform, such as ISO certification guidance, automated tracking, and risk management solutions. - b. Personalization
We use collected data to customize your user experience. For instance, based on your preferences and certification goals, we might offer targeted recommendations or highlight relevant resources. - c. Communication
- We send emails, notifications, and alerts to keep you informed about:
- Progress updates in your certification journey
- Product feature updates
- Account or billing-related notifications
- You can opt out of marketing communications at any time.
- e. Compliance Assistance
Analyzing user behavior helps us refine our platform and improve its usability. For example, tracking which features are most used allows us to prioritize updates and enhancements. - d. Analytics
To ensure you meet evolving standards, we maintain and process your compliance data to generate actionable insights and reminders.
3. Sharing of Information
- We respect your privacy and only share data under specific circumstances:
- a. With Service Providers
We work with trusted third-party vendors who assist us in delivering our services, such as cloud storage providers, payment processors, and customer support platforms. These entities are obligated to handle your data securely and only for specified purposes. - b. For Compliance and Legal Obligations
We may share your data if required by law or to respond to valid legal processes, such as subpoenas or court orders. Additionally, sharing data may be necessary to protect our rights, property, or the safety of our users.
- c. With Certification Bodies
If you use our compliance tools, we may share specific data with certification bodies or auditors upon your request or to facilitate audits.
4. Data Retention
- We retain your data only for as long as necessary to fulfill the purposes outlined in this policy. This includes:
- 4.1 Maintaining active user accounts
- 4.2 Ensuring compliance with legal or regulatory obligations
- 4.3 Resolving disputes or enforcing agreements
- Once your data is no longer needed, we securely delete or anonymize it.
5. Data Security
- We employ industry-leading security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- 5.1 Encryption: All sensitive data is encrypted during transmission and storage.
- 5.2 Access Controls: Restricted access to your information, ensuring only authorized personnel can handle it.
- 5.3 Regular Security Audits: Frequent reviews and updates of our security systems to guard against emerging threats.
- While we strive to safeguard your data, no system can guarantee complete security. We encourage you to use strong passwords and notify us of any suspicious activity.
6. Your Rights
- Depending on your location, you may have rights under data protection laws such as GDPR or CCPA. These rights include:
- a. Access and Correction
You can request a copy of your data and correct any inaccuracies. - b. Deletion
Request the deletion of your data where it is no longer needed or if consent is withdrawn. - c. Restriction of Processing
Limit the way we use your data under certain conditions. - d. Data Portability
Request a transferable copy of your data to another service provider. - e. Objection
Object to the processing of your data for direct marketing or other purposes. - f. Withdraw Consent
At any time, you may withdraw consent for data processing where applicable.
7. Cookies
- We use cookies to enhance user experience and track website activity. Cookies are categorized as follows:
- 7.1 Essential Cookies: Required for the website to function.
- 7.2 Performance Cookies: Analyze how users interact with the site.
- 7.3 Targeting Cookies: Used for marketing purposes to provide personalized ads.
- You can manage cookie preferences through your browser or opt out of certain types of cookies.
8. Third-Party Links
- Our website may include links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of these sites. Review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
- We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page, and where significant changes are made, we will notify you via email or a prominent site notice.
10. Contact Us
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